Welcome to BIS' Online Scheduling
System for STAFF/OFFICE! (Logout)
Tue, Sep 7, 10 8:28 AM EST
Tue, Sep 7, 10 7:28 AM CST
List of BIS Roles and Responsibilities:
|
Responsibility
|
Description |
1st Contact
|
Work Phone
|
Email
|
2nd Contact
|
Work Phone
|
Email
|
3rd Contact
|
Work Phone
|
Email
|
| 401K Plan | Paul Tetlow | 301-587-8885 X 112 | paul.tetlow@bisworld.com | Becky Hall | 3015878885 X 121 | becky.hall@bisworld.com | ||||
| Accounts Payable | Valerie Price | 301 587 8885 X 124 | valerie.price@bisworld.com | Thiry Lundborg | BISVRS 866 656 0526 | thiry.lundborg@bisworld.com | Becky Hall | 3015878885 X 121 | becky.hall@bisworld.com | |
| Accounts Receivable | Thiry Lundborg | BISVRS 866 656 0526 | thiry.lundborg@bisworld.com | Valerie Price | 301 587 8885 X 124 | valerie.price@bisworld.com | Becky Hall | 3015878885 X 121 | becky.hall@bisworld.com | |
| ADA Questions | See BIS website | |||||||||
| Annual Review | See your immediate supervisor | |||||||||
| ASL Classes | David Birnbaum | 866-279-6044 X 113 | david.birnbaum@bisworld.com | Ron Burke | 3015878885 X 135 | ron.burke@bisworld.com | ||||
| Availability, Interpreter | Coordinator, Supervisors | Christian Webster | X 122 | christian.webster@bisworld.com | LaTia Wilson | X 115 | latia.wilson@bisworld.com | |||
| Benefits, Employee | Paul Tetlow | 301-587-8885 X 112 | paul.tetlow@bisworld.com | |||||||
| Billing (Clients) | Thiry Lundborg | BISVRS 866 656 0526 | thiry.lundborg@bisworld.com | Valerie Price | 301 587 8885 X 124 | valerie.price@bisworld.com | Becky Hall | 3015878885 X 121 | becky.hall@bisworld.com | |
| Business Cards | LaTia Wilson | X 115 | latia.wilson@bisworld.com | |||||||
| Business Development | Christian Webster | X 122 | christian.webster@bisworld.com | David Birnbaum | 866-279-6044 X 113 | david.birnbaum@bisworld.com | ||||
| Business Partnership Program/Community events | David Birnbaum | 866-279-6044 X 113 | david.birnbaum@bisworld.com | |||||||
| Client Complaints/Feedback | Christian Webster | X 122 | christian.webster@bisworld.com | Tom Savage | 301 587 8885 X 147 | tom.savage@bisworld.com | ||||
| Clients, First Time Request | LaTia Wilson | X 115 | latia.wilson@bisworld.com | Christian Webster | X 122 | christian.webster@bisworld.com | ||||
| Clients, New follow Up | LaTia Wilson | X 115 | latia.wilson@bisworld.com | Christian Webster | X 122 | christian.webster@bisworld.com | ||||
| Company Policy Questions | This contact is very well-versed in company policy and has dealt with many employee related questions. If you have any policy questions, you should first see your supervisor, but if neither can come up with a solution, please bring it then to this person. Thank you! | Paul Tetlow | 301-587-8885 X 112 | paul.tetlow@bisworld.com | Ron Burke | 3015878885 X 135 | ron.burke@bisworld.com | |||
| Complaints, Customer Service | Tom Savage | 301 587 8885 X 147 | tom.savage@bisworld.com | Christian Webster | X 122 | christian.webster@bisworld.com | ||||
| Computer Problems | Brian Gunsberg | X 999 | brian.gunsberg@bisworld.com | |||||||
| Conference/tradeshow requests | Paul Tetlow | 301-587-8885 X 112 | paul.tetlow@bisworld.com | |||||||
| Confirmations, Daily Client | LaTia Wilson | X 115 | latia.wilson@bisworld.com | Christian Webster | X 122 | christian.webster@bisworld.com | ||||
| Confirmations, Interpreter | LaTia Wilson | X 115 | latia.wilson@bisworld.com | Christian Webster | X 122 | christian.webster@bisworld.com | ||||
| Contract Employee Job Assignment/Coordination | Christian Webster | X 122 | christian.webster@bisworld.com | |||||||
| Contract Employee Weekly Assignment by Email | Christian Webster | X 122 | christian.webster@bisworld.com | |||||||
| Contract negotiations | Christian Webster | X 122 | christian.webster@bisworld.com | Ron Burke | 3015878885 X 135 | ron.burke@bisworld.com | ||||
| Contract Proposals & Bid Responses | Receives and reviews RFPs, RFQs, IFBs, IFQs, and other contract opportunities. Coordinates and submits proposals. | Christian Webster | X 122 | christian.webster@bisworld.com | Ron Burke | 3015878885 X 135 | ron.burke@bisworld.com | Becky Hall | 3015878885 X 121 | becky.hall@bisworld.com |
| Controller | Becky Hall | 3015878885 X 121 | becky.hall@bisworld.com | |||||||
| Customer Service | Christian Webster | X 122 | christian.webster@bisworld.com | Tom Savage | 301 587 8885 X 147 | tom.savage@bisworld.com | ||||
| Database Issues (MS Access) | If you experience any difficulties with the online scheduling system, the VRS equipment distribution system, the BIS VRS minutes tracking system, or any other BIS database system, see Sam. Thank you! | Brian Gunsberg | X 999 | brian.gunsberg@bisworld.com | Akin Akinwale | X 117 | akin.akinwale@bisworld.com | |||
| Datawatch Cards | Christian Webster | X 122 | christian.webster@bisworld.com | |||||||
| Develop marketing materials | Tom Savage | 301 587 8885 X 147 | tom.savage@bisworld.com | |||||||
| Emergency Services Coordination | Christian Webster | X 122 | christian.webster@bisworld.com | |||||||
| Entering Jobs | LaTia Wilson | X 115 | latia.wilson@bisworld.com | |||||||
| Filing | LaTia Wilson | X 115 | latia.wilson@bisworld.com | |||||||
| Hospital Marketing | ||||||||||
| Human Resources | Paul Tetlow | 301-587-8885 X 112 | paul.tetlow@bisworld.com | |||||||
| Interpreter Interviews, New | Please contact for any information related to open positions, interviews, or skill re-evaluations. | Paul Tetlow | 301-587-8885 X 112 | paul.tetlow@bisworld.com | Liz Stevens | 301-587-8885 ext 127 X 127 | elizabeth.stevens@bisworld.com | |||
| Interpreter Observations | Supervisors | |||||||||
| Invoice Questions, Client | Thiry Lundborg | BISVRS 866 656 0526 | thiry.lundborg@bisworld.com | Becky Hall | 3015878885 X 121 | becky.hall@bisworld.com | ||||
| Invoice Questions, Interpreter | Thiry Lundborg | BISVRS 866 656 0526 | thiry.lundborg@bisworld.com | Becky Hall | 3015878885 X 121 | becky.hall@bisworld.com | ||||
| Keys, Office | Ron Burke | 3015878885 X 135 | ron.burke@bisworld.com | |||||||
| Library/Skill Development | ||||||||||
| Marketing, VRS and BIS | David Birnbaum | 866-279-6044 X 113 | david.birnbaum@bisworld.com | |||||||
| Mentorship Coordination | Contact for information about being a mentor, or to refer someone to participate in the mentorship program. | Liz Stevens | 301-587-8885 ext 127 X 127 | elizabeth.stevens@bisworld.com | ||||||
| Mid-Term Review | Supervisor | |||||||||
| Milage Reporting | Thiry Lundborg | BISVRS 866 656 0526 | thiry.lundborg@bisworld.com | Valerie Price | 301 587 8885 X 124 | valerie.price@bisworld.com | ||||
| Office Supplies, Ordering | Thiry Lundborg | BISVRS 866 656 0526 | thiry.lundborg@bisworld.com | |||||||
| Paycheck Questions | Valerie Price | 301 587 8885 X 124 | valerie.price@bisworld.com | Becky Hall | 3015878885 X 121 | becky.hall@bisworld.com | ||||
| Payroll | Valerie Price | 301 587 8885 X 124 | valerie.price@bisworld.com | Becky Hall | 3015878885 X 121 | becky.hall@bisworld.com | ||||
| Payroll Questions | Valerie Price | 301 587 8885 X 124 | valerie.price@bisworld.com | Becky Hall | 3015878885 X 121 | becky.hall@bisworld.com | ||||
| Professional Portfolios Maintenance | Each BIS employee is required to keep a professional portfolio. This person keeps current copies of all necessary documents for the portfolio, including: a current resume, copies of certifications, workshop certificates, etc. | |||||||||
| Projects/assignments for Outreach department | ||||||||||
| Re-order marketing materials/freebies | ||||||||||
| Request Fax Form, New or Additional for Existing | LaTia Wilson | X 115 | latia.wilson@bisworld.com | |||||||
| Resumes, Staff Maintenance | Interpreter resumes are now done online in the staff interface - just click on RESUMES from the main menu on the left. | |||||||||
| RID Continuing Education Units (CEU) Processing | This person will process RID CEU''''s for independent study for FREE for staff members and for a small fee for contract employees. | Kathleen Martin | 301-587-8885 X 131 | kathy.martin@bisworld.com | ||||||
| RID Preparation Group | Liz Stevens | 301-587-8885 ext 127 X 127 | elizabeth.stevens@bisworld.com | |||||||
| Salary Inquires | Ron Burke | 3015878885 X 135 | ron.burke@bisworld.com | |||||||
| Satisfaction, Client | Christian Webster | X 122 | christian.webster@bisworld.com | Tom Savage | 301 587 8885 X 147 | tom.savage@bisworld.com | ||||
| Schedule Coordinator for Staff and CE Interpreters | Christian Webster | X 122 | christian.webster@bisworld.com | |||||||
| Scheduling Questions From CE Interpreters info | Christian Webster | X 122 | christian.webster@bisworld.com | |||||||
| Scheduling, Contract Employees | Christian Webster | X 122 | christian.webster@bisworld.com | |||||||
| Sponsorship | David Birnbaum | 866-279-6044 X 113 | david.birnbaum@bisworld.com | |||||||
| Timesheets | Valerie Price | 301 587 8885 X 124 | valerie.price@bisworld.com | Becky Hall | 3015878885 X 121 | becky.hall@bisworld.com | ||||
| Total Quality Management | Ron Burke | 3015878885 X 135 | ron.burke@bisworld.com | |||||||
| Transportation Expenses, Interpreter | Thiry Lundborg | BISVRS 866 656 0526 | thiry.lundborg@bisworld.com | Valerie Price | 301 587 8885 X 124 | valerie.price@bisworld.com | ||||
| Video Remote Interpreting (VRI) | This is very similar to VRS interpreting, except that the deaf and hearing parties are in the same room. So, literally, it is interpreting remotely. | Liz Stevens | 301-587-8885 ext 127 X 127 | elizabeth.stevens@bisworld.com | ||||||
| Voicemail Maintenance | Akin Akinwale | X 117 | akin.akinwale@bisworld.com | |||||||
| VRI Client Billing Reviews | Shawn Huff | (240) 447-0706 Cell X 141 | shawn.huff@bisworld.com | |||||||
| VRI Contract Reviews/Upgrades/Downgrades | Shawn Huff | (240) 447-0706 Cell X 141 | shawn.huff@bisworld.com | |||||||
| VRI Customer Service | Shawn Huff | (240) 447-0706 Cell X 141 | shawn.huff@bisworld.com | |||||||
| VRI Demos | Shawn Huff | (240) 447-0706 Cell X 141 | shawn.huff@bisworld.com | |||||||
| VRI Marketing and Advertising | Shawn Huff | (240) 447-0706 Cell X 141 | shawn.huff@bisworld.com | |||||||
| VRI Questions | Shawn Huff | (240) 447-0706 Cell X 141 | shawn.huff@bisworld.com | |||||||
| VRI Technical Support/Questions | Akin Akinwale | X 117 | akin.akinwale@bisworld.com | |||||||
| VRS Interpreting | This is the person to contact to get trained to do VRS interpreting, schedule VRS interpreting, and to answer general questions. | Liz Stevens | 301-587-8885 ext 127 X 127 | elizabeth.stevens@bisworld.com | ||||||
| Website - BIS Company | This is our general public website for our company. This is what one sees when you go to www.bisworld.com. | Tom Savage | 301 587 8885 X 147 | tom.savage@bisworld.com | ||||||
| Website/Technical Questions | Tom Savage | 301 587 8885 X 147 | tom.savage@bisworld.com | |||||||
| Workshops, Interpreter | Kathleen Martin | 301-587-8885 X 131 | kathy.martin@bisworld.com | |||||||
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Any website feedback, please send to Technical Service Manager at support@bisworld.com.
Any questions regarding scheduling/coordination, please send to biscoord@bisworld.com.
Thank you!