Welcome to BIS' Online Scheduling System for STAFF/OFFICE!  (Logout)

Sat, Feb 4, 12 9:56 PM EST Sat, Feb 4, 12 8:56 PM CST

 

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List of BIS Roles and Responsibilities:
Total Responsibilities Listed:  78 
Responsibility   Description 1st Contact   Work Phone   Email   2nd Contact    Work Phone   Email   3rd Contact   Work Phone   Email  
  This is the person to contact to get trained to do VRS interpreting, schedule VRS interpreting, and to answer general questions.            
401K Plan  Paul Tetlow  3015878885 X 112 paul.tetlow@bisworld.com         
Accounts Payable  Valerie Price    Thiry Lundborg  BISVRS 866 656 0526, 301 841 8257 thiry.lundborg@bisworld.com     
Accounts Receivable  Thiry Lundborg  BISVRS 866 656 0526, 301 841 8257 thiry.lundborg@bisworld.com  Valerie Price       
ADA Questions  See BIS website            
Annual Review  See your immediate supervisor            
ASL Classes  David Birnbaum  8662796044 X 113 david.birnbaum@bisworld.com  Ron Burke  3015878885 X 135 ron.burke@bisworld.com     
Availability, Interpreter  Coordinator, Supervisors Christian Webster  X 122 christian.webster@bisworld.com  LaTia Wilson  X 115 latia.wilson@bisworld.com     
Benefits, Employee  Paul Tetlow  3015878885 X 112 paul.tetlow@bisworld.com         
Billing (Clients)  Thiry Lundborg  BISVRS 866 656 0526, 301 841 8257 thiry.lundborg@bisworld.com  Valerie Price       
Business Cards  LaTia Wilson  X 115 latia.wilson@bisworld.com         
Business Development  Christian Webster  X 122 christian.webster@bisworld.com  David Birnbaum  8662796044 X 113 david.birnbaum@bisworld.com     
Business Partnership Program/Community events  David Birnbaum  8662796044 X 113 david.birnbaum@bisworld.com         
Client Complaints/Feedback  Christian Webster  X 122 christian.webster@bisworld.com  Katrina Thibodeaux  X 123 katrina.thibodeaux@bisworld.com     
Clients, First Time Request  LaTia Wilson  X 115 latia.wilson@bisworld.com  Christian Webster  X 122 christian.webster@bisworld.com     
Clients, New follow Up  LaTia Wilson  X 115 latia.wilson@bisworld.com  Christian Webster  X 122 christian.webster@bisworld.com     
Company Policy Questions  This contact is very well-versed in company policy and has dealt with many employee related questions. If you have any policy questions, you should first see your supervisor, but if neither can come up with a solution, please bring it then to this person. Thank you! Paul Tetlow  3015878885 X 112 paul.tetlow@bisworld.com  Ron Burke  3015878885 X 135 ron.burke@bisworld.com     
Complaints, Customer Service  Katrina Thibodeaux  X 123 katrina.thibodeaux@bisworld.com  Christian Webster  X 122 christian.webster@bisworld.com     
Computer Problems             
Conference/tradeshow requests  Paul Tetlow  3015878885 X 112 paul.tetlow@bisworld.com         
Confirmations, Daily Client  LaTia Wilson  X 115 latia.wilson@bisworld.com  Christian Webster  X 122 christian.webster@bisworld.com     
Confirmations, Interpreter   LaTia Wilson  X 115 latia.wilson@bisworld.com  Christian Webster  X 122 christian.webster@bisworld.com     
Contract Employee Job Assignment/Coordination  Christian Webster  X 122 christian.webster@bisworld.com         
Contract Employee Weekly Assignment by Email  Christian Webster  X 122 christian.webster@bisworld.com         
Contract negotiations  Christian Webster  X 122 christian.webster@bisworld.com  Ron Burke  3015878885 X 135 ron.burke@bisworld.com     
Contract Proposals & Bid Responses  Receives and reviews RFPs, RFQs, IFBs, IFQs, and other contract opportunities. Coordinates and submits proposals. Christian Webster  X 122 christian.webster@bisworld.com  Paul Tetlow  3015878885 X 112 paul.tetlow@bisworld.com     
Controller             
Customer Service  Christian Webster  X 122 christian.webster@bisworld.com  Katrina Thibodeaux  X 123 katrina.thibodeaux@bisworld.com     
Database Issues (MS Access)  If you experience any difficulties with the online scheduling system, the BIS VRS minutes tracking system, or any other BIS database system, see Akin. Thank you! Akin Akinwale  X 117 akin.akinwale@bisworld.com  Christian Webster  X 122 christian.webster@bisworld.com     
Datawatch Cards  Christian Webster  X 122 christian.webster@bisworld.com         
Develop marketing materials  Leslie Puzio  3015878885 leslie.puzio@bisworld.com         
Emergency Services Coordination  Christian Webster  X 122 christian.webster@bisworld.com         
Entering Jobs  LaTia Wilson  X 115 latia.wilson@bisworld.com         
Filing  LaTia Wilson  X 115 latia.wilson@bisworld.com         
Hospital Marketing  Leslie Puzio  3015878885 leslie.puzio@bisworld.com         
Human Resources  Paul Tetlow  3015878885 X 112 paul.tetlow@bisworld.com         
Interpreter Interviews, New  Please contact for any information related to open positions, interviews, or skill re-evaluations. Paul Tetlow  3015878885 X 112 paul.tetlow@bisworld.com  Katrina Thibodeaux  X 123 katrina.thibodeaux@bisworld.com     
Interpreter Observations  Supervisors            
Invoice Questions, Client  Thiry Lundborg  BISVRS 866 656 0526, 301 841 8257 thiry.lundborg@bisworld.com         
Invoice Questions, Interpreter  Thiry Lundborg  BISVRS 866 656 0526, 301 841 8257 thiry.lundborg@bisworld.com         
Keys, Office  Ron Burke  3015878885 X 135 ron.burke@bisworld.com         
Library/Skill Development             
Marketing, VRS and BIS  Leslie Puzio  3015878885 leslie.puzio@bisworld.com         
Mentorship Coordination  Contact for information about being a mentor, or to refer someone to participate in the mentorship program. Katrina Thibodeaux  X 123 katrina.thibodeaux@bisworld.com  Hilary Mayhew  X 198 hilary.mayhew@bisworld.com     
Mid-Term Review  Supervisor            
Milage Reporting  Thiry Lundborg  BISVRS 866 656 0526, 301 841 8257 thiry.lundborg@bisworld.com  Valerie Price       
Office Supplies, Ordering  LaTia Wilson  X 115 latia.wilson@bisworld.com         
Paycheck Questions  Valerie Price           
Payroll  Valerie Price           
Payroll Questions  Valerie Price           
Phones/Voicemail System Configuration   Akin Akinwale  X 117 akin.akinwale@bisworld.com         
Professional Portfolios Maintenance  Each BIS employee is required to keep a professional portfolio. This person keeps current copies of all necessary documents for the portfolio, including: a current resume, copies of certifications, workshop certificates, etc.            
Projects/assignments for Outreach department             
Re-order marketing materials/freebies  Leslie Puzio  3015878885 leslie.puzio@bisworld.com         
Request Fax Form, New or Additional for Existing   LaTia Wilson  X 115 latia.wilson@bisworld.com         
Resumes, Staff Maintenance  Interpreter resumes are now done online in the staff interface - just click on RESUMES from the main menu on the left.            
RID Continuing Education Units (CEU) Processing  This person will process RID CEU''''s for independent study for FREE for staff members and for a small fee for contract employees. Kathleen Martin  3015878885 X 131 kathy.martin@bisworld.com         
RID Preparation Group  Katrina Thibodeaux  X 123 katrina.thibodeaux@bisworld.com         
Salary Inquires  Ron Burke  3015878885 X 135 ron.burke@bisworld.com         
Satisfaction, Client  Christian Webster  X 122 christian.webster@bisworld.com  Katrina Thibodeaux  X 123 katrina.thibodeaux@bisworld.com     
Schedule Coordinator for Staff and CE Interpreters  Christian Webster  X 122 christian.webster@bisworld.com         
Scheduling Questions From CE Interpreters info  Christian Webster  X 122 christian.webster@bisworld.com         
Scheduling, Contract Employees  Christian Webster  X 122 christian.webster@bisworld.com         
Sponsorship  David Birnbaum  8662796044 X 113 david.birnbaum@bisworld.com         
Timesheets  Valerie Price           
Total Quality Management   Ron Burke  3015878885 X 135 ron.burke@bisworld.com         
Transportation Expenses, Interpreter  Thiry Lundborg  BISVRS 866 656 0526, 301 841 8257 thiry.lundborg@bisworld.com  Valerie Price       
Video Remote Interpreting (VRI)  This is very similar to VRS interpreting, except that the deaf and hearing parties are in the same room. So, literally, it is interpreting remotely. Shawn Huff  X 141 shawn.huff@bisworld.com         
VRI Client Billing Reviews  Shawn Huff  X 141 shawn.huff@bisworld.com         
VRI Contract Reviews/Upgrades/Downgrades  Shawn Huff  X 141 shawn.huff@bisworld.com         
VRI Customer Service  Akin Akinwale  X 117 akin.akinwale@bisworld.com         
VRI Demos  Shawn Huff  X 141 shawn.huff@bisworld.com         
VRI Marketing and Advertising  Shawn Huff  X 141 shawn.huff@bisworld.com         
VRI Questions  Shawn Huff  X 141 shawn.huff@bisworld.com         
VRI Technical Support/Questions  Akin Akinwale  X 117 akin.akinwale@bisworld.com         
Website - BIS Company  This is our general public website for our company. This is what one sees when you go to www.bisworld.com. Christian Webster  X 122 christian.webster@bisworld.com         
Website/Technical Questions  Christian Webster  X 122 christian.webster@bisworld.com         
Workshops, Interpreter  Kathleen Martin  3015878885 X 131 kathy.martin@bisworld.com         
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